A Comfort Inn Upgrades their Guest Internet Gateway

When you have issues with your guest internet, you need quality service you can depend on to fix your issues with minimum disruption to your guests. With MTS, a Comfort Inn in Missouri has just that. When their internet was down, MTS was there to get their system up and running without hassle and minimal downtime to their guests. It is imperative that you have a dependable communications provider in times of need and MTS will be there for you when service counts. We were able to upgrade a server for this hotel and provide them with exactly what they needed, when they needed it. Don’t wait until your guest internet is down, call MTS today to find out what your options are for your property’s needs. Call us at 1.800.327.7890 or visit us on the web at www.mts.cc.

Hotel Sales Staff to work from Anywhere.

In today‘s work atmosphere, every communication problem has a solution. At an upscale hotel in Missouri, the communication issue included needing more admin room and they just didn’t have any of the much needed space to accommodate their sales staff. The owner of this hotel had other buildings that he owned near the hotel, but didn’t know how to accomplish this without affecting the efficiency of the sales staff. The owner knew they could depend on MTS to help solve their problem. As our team investigated the situation, we found there wasn’t any cabling run between the hotel and the owners other buildings, and it just wasn’t cost efficient to do so. Instead of running expensive cable, MTS installed a teleworker server at one of the additional buildings which allowed remote employees to have full functionality, just as they would if they were sitting in the office at the main hotel, without the expense of the cable. With this cost efficient solution, both the sales staff and the owner’s issues were solved and both of them were very satisfied.

Staybridge Suites Upgrades to Metropolis Call Accounting

After having multiple problems with their call accounting, a Midwest Staybridge Suites called MTS to assist them in solving their issues. MTS replaced their old accounting system with a Metropolis Profit Watch. Metropolis is the most widely used call accounting systems in hotels and it enables them to generate addition revenue through accurate guest billing. The Profit Watch is user friendly and interfaces with virtually all PBX and PMS systems. With a full year of emergency telephone support, area code updates and periodic software upgrades, this Staybridge will have peace of mind that they are well taken care of and so are their guests. For more information on how MTS can help you with your call accounting system, please call us at 1.800.327.7890 or visit us on the web at www.mts.cc.

Holiday Inn Express Upgrades Data Network with MTS

Once a year it is imperative to review your voice and data equipment and services to ensure you are receiving the quality services you deserve, at a price you can afford. A Midwest Holiday Inn Express did just that, and purchased a new Colubris gateway server as well as Ruckus Wireless Access points to maintain the excellent service their guests have come to expect. MTS has a team of professionals who are dedicated to making sure all your technology needs are met. Call us today for a free evaluation of your current voice, data, security and more.

Hampton Inn in Louisiana will have new Guestroom Phones

MTS is happy to announce another Hampton Inn just purchased Telematrix guestroom phones. This new Louisiana hotel will provide their guest with the Telematrix 3300MW5 and the 3300MWD5. After careful review of several phone options, the owner knew MTS could provide a quality phone at an excellent price. We back our products and service 100% and look forward to a long lasting relationship with our newest Hampton Inn.

New Candlewood Suites in Missouri Selects MTS

When you purchase communications equipment it is important to consider all costs to operate your system, not just the purchase price. These costs include insurance, training, moves, changes, add-ons, maintenance, and software upgrades. A new Homewood Suites and Hilton Garden in Maryland made the decision to outsource their communications to MTS. They can both be sure their telecommunication needs will be met today and in the future. Their Single Source agreement includes full service, parts and labor for the full term of the agreement. With the MTS Single Source Solution Contract, they know exactly what service will cost. Single Source is the perfect way to upgrade your communications at a low monthly cost. Call MTS today to find out more about our Single Source Solution and how it will work for you. 1.800.327.7890.

MTS Adds 5 more properties for Internet Help Desk.

MTS just added five more properties for internet support. A Courtyard by Marriott, Townplace Suites, Aloft, Comfort Inn, and an upscale independent hotel selected MTS for internet support. Our internet support provides outstanding service to hotels nationwide. Real-time network monitoring with powerful reports ensures our customers have better support 24x7. Call today to see how MTS can help your guests.

MTS Selected for a New Candlewood Suites in Texas

As a Mitel Hospitality Specialist Partner, MTS has been selected to provide a Mitel 200 AX, Scitec guestroom telephones, and a Metropolis Call Accounting system to a new Candlewood Suites in Texas. The hotel staff will use a combination of Mitel 5340 and 5312 phones. A Mitel 5540 IP console will be placed at the front desk providing robust features with a console that most hoteliers are familiar with. Our team of professionals will help guide this hotel through their initial planning and implementation of their communication systems. We welcome them to our MTS family and look forward to the opening of their new hotel. For more information on how we can help you on your new construction project, please contact us at 800.327.7890.

MTS welcomes a new Microtel in Mississippi!

MTS is happy to announce the addition of a Microtel in Mississippi to our family of hotels that strive to improve their communications. Communications is an essential element of improving your guest experience, improving your customer service and optimizing operational productivity and cost. MTS will provide helpdesk service, a PBX service agreement and a custom portal to begin the process of becoming a single source vendor for this hotel. We are assessing their existing network and communication systems and will design and implement a cost effective communications solution to fit their needs. Microtel would like to exceed their guest expectations and provide their guests with a comfortable atmosphere, and MTS is looking forward to helping them achieve their goals. Call MTS today to see how we can help you.

MTS just signed a new Guest Portal for Comfort Suites

MTS recently signed a custom portal landing page at a Comfort Inn & Suites in Arkansas. When guests access the internet, they will accept the terms and conditions and “land” on this custom portal page. Designed with Comfort Suites guests in mind, visitors will have a unique opportunity to see everything they will need to enjoy their stay and more. Links may include local weather, restaurant specials, arrange shuttle arrangements, listings of local events, traffic conditions, check out the hotel restaurant menu or drink specials for the day, order a pizza from the local pizzeria or even watch a welcome video from the general manager! Unlike any other application, this property now has the opportunity to create new revenue and enhance their guest experience with the simplicity of a word document. We would love to show you how this application can create new revenue for your hotel. Call MTS today to see how we can help.

MTS deploys new UPS system at a Midwest School District

MTS recently designed and deployed a new uninterruptable power supply system for a Midwest school district. When it was time to upgrade the UPS system for all of their schools and admin buildings MTS looked to Minuteman for a quality solution. MTS designed a system based on their needs for approximately 20 locations. Minuteman builds quality UPS systems that MTS depends on daily across the nation. Contact MTS today to help build a solution for your business.

Upscale Hotel in Florida Upgrades their Voicemail.

After an old Active Voice Voicemail system crashed an upscale hotel in Florida called MTS to assist. MTS quickly ordered and deployed a new Innovations 2020 voicemail system for this hotel. The properly chose MTS due to the long relationship with MTS as a true partner. They chose Innovations voicemail due to their commitment to quality voicemail solutions, powerful features, and flexibility for their future needs. If you’re PC based voicemail is over 5 years it's time to put something in the budget for replacement. To proactively design systems for your needs today and in the future give MTS a call.

MTS Signs another Holiday Inn Portal

MTS recently signed an MTS portal for a Holiday Inn Hotel. This portal will be the first webpage the guests see after accepting the terms and conditions at the hotel. This hotel will enhance their guest experience while driving more value to their guests. A personal message will greet the guests while providing helpful information about the property, revenue generating amenities, and daily meeting events. MTS has worked with this property to design a webpage for their guests. This portal will be completely customizable by anyone to drive more value to their guest.

Courtyard Hotel Upgrades their Security System

A Courtyard Hotel in Missouri looked to MTS to provide a solution for their security needs. Security systems are important to protect the guests and hotel staff. With many recent hotel robberies near this hotel it was important to provide video protection should a criminal enter the hotel. It also provides liability protection should something happen where litigation may occur. This courtyard was particularly interested in observing their safe, front desk, and main entrance of the hotel. MTS put together an American Dynamics recommended solution providing 30 days of record time for the hotel. A TVR solution provides cost effective flexibility with a robust set of features. The hotel has the capability to view their DVR from anywhere with an internet connection. Mini Dome cameras will provide powerful video while being unobtrusive to guests. MTS reused everything possible from their old camera system to enhance their security while keeping the costs down. Contact MTS today to find out how we can enhance your security.

MTS Signs another Cambria Suites Hotel

MTS will be installing another Cambria Suites on the east coast. MTS has installed several Cambria Suites becoming a leader in Cambria installations. This new upscale hotel brand has specific communications requirements and MTS arose to the challenge with our Cambria Suites package. This Cambria will have a Mitel SX-200 AX controller with Telematrix DECT Cordless and 3300MW5 telephones. A Metropolis call accounting will post all of the admin and guest calls for accurate billing to the PMS. MTS realizes hoteliers have many choices for their communication needs. This hotel chose MTS due to our strong reputation of quality and teamwork with the hotel management company. They chose Mitel due to their longevity and strong backing for hospitality communications.

Holiday Inn Louisiana Upgrades their phones

To create a fresh look in their guestrooms a Holiday Inn in Louisiana decided it was time to upgrade their telephones. They wanted to provide a speakerphone to their guest with a fresh new style. Over time their previous telephones became old with thousands of guests using them over several years. MTS worked with the Holiday Inn to choose the phone that worked best for them. They chose a Scitec Aegis 5 S telephone to provide the look they desired at a competitive price point. MTS worked closely with this hotel to provide a recommended guestroom faceplate with the new Holiday Inn branding. If you are looking to upgrade or replace guestroom telephones give MTS a call for competitive pricing.

MTS Adds a New Security system for a Hilton Hotel in Ne

MTS recently installed a security system for a Hilton hotel in Las Vegas. When they added a gift shop they decided it was time to expand their security offering to protect their assets. MTS helped design a solution for the hotel to focus on the areas of interest to the property. The property chose American Dynamics TVR due to the powerful features, flexibility, and competitive pricing. MTS has worked with this hotel for many years on their Mitel PBX and was a natural choice as a true communications partner.

Capture More Revenue with the MTS Guest Experience Portal

For the 2006 fiscal year Google reported $10.492 billion in advertizing revenue representing approximately 99% of total revenues. Businesses pay large sums of money to advertise to companies like Google to grow their business. Imagine having the ability to provide targeted advertising to your guests the way Google does. Having the ability to up sell or cross sell your products and services can drive additional revenue to your hotel. Drive guests to your restaurant instead of leaving to find a place to eat. Strike deals with local businesses to provide services for your guests or have local businesses pay monthly to advertise to your guests. Hotels have a targeted audience when a guests logs on to the internet and an opportunity to capture revenue. Until today, hotel guests typically land on a generic webpage that provides little to no value to the guest or hotel owner.

To improve the guest experience and drive revenue to the hotel franchisee, MTS has developed a portal unlike any other in the hotel industry. This portal page is designed to be the landing page for every guest logging onto the hotels network. Our portal is designed to promote your hotel and help you sell more rooms and amenities. With an easy to use, totally customizable portal, you can advertise your hotel and amenities which can be modified by anyone at anytime. Let guests know of current daily specials or advertise special arrangements with nearby businesses. The MTS portal can be modified as much or as little as you want. You can setup different portals seasonally or for each day of the week focused on business or pleasure travelers. There is no need to know HTML or any special code to modify your guest's custom portal page. MTS has also built convenient tools for guests such as our reservations, airline, local map, and weather tools. We have now provided the hotel a tool to help generate additional revenue by promoting from within. For more information or a demo please contact MTS today.

AD Releases a New DVR Recorder for Security Cameras

In July American Dynamics released a new DVR with more features and greater storage time. Depending on the size of the hard drive this new TVR can easily provide 30 days of storage. With up to 4 Terabytes of hard drive space H.264 video compression this new unit will certainly be successful. American Dynamics, a subsidiary of Tyco International is a leader in Security equipment and is recommended by several hotel chains. Contact MTS for more information or to see how MTS can help you.

MTS Signs Internet for a New Comfort Suites Hotel in Missouri

MTS signed an agreement for help desk and a new Antlabs server for a Comfort Suites in Missouri. This hotel recently opened and had a poor implementation by their previous vendor. The hotel management company decided MTS was the best choice to clean up the mess from their previous vendor. Our agreement will provide a new gateway server as well as guest internet help desk support. After an initial review with the site our help desk will gather additional information to help diagnose problems to resolve any remaining challenges. As a leading provider of hotel internet help desk MTS supports hotels nationwide. To find out how to improve your guest network contact MTS today.

About MTS

MTS provides voice, data, video and security products and services to the hospitality industry. As one of the top Mitel vendors, nationally recognized as a Hospitality Specialist Partner, MTS deploys solutions nationwide with professional installations and services. MTS provides industry leading networking equipment for guest internet all backed by our professional help desk. Our CCTV Security Camera solutions ensure hotels monitor areas of interest at the property or remotely twenty-four hours a day. Providing Television has completed our transition to an elite group of vendors providing triple play solutions. Our support staff provides better service to ensure our customers’ needs are addressed today and in the future. Call MTS today at 800.327.7890 to see how we can help your business.

MTS deploys Television to a Wingate for Triple Play Solutions

MTS recently completed installing a television headend for a Wingate by Wyndham Hotel in Missouri. MTS now provides TV headend equipment to complete our transition to a triple play voice, data, and video company. MTS is unlike any other communication vendor in the hospitality industry. Our leading technologies and advanced support provide a unique breed of products and services to the industry. As one of the only triple play vendors in the hospitality industry you can count on MTS for the most comprehensive list of products and services for your hotel.

Let MTS save your hotel time and money by providing a single source for your voice, data, and video needs. For a complete listing or our video services please contact MTS today, 800.327.7980 or info@mts.cc.

MTS Signs Up a Historical Hotel in Mississippi

This historical hotel will have the latest Mitel SX-200 ICP MX Controller. The development group decided MTS was a natural choice for this project due to the success of their previous Hotel Indigo. MTS has partnered with this development group to enhance their communications and help with their new renovation.

Mitel is the solution for hospitality and a natural choice for a hotel developer. Mitel is a long-established proven provider of hospitality-specific communications, worldwide. Mitel’s portfolio of IP communications platforms have hospitality-specific feature sets and applications that enable hoteliers to implement IP solutions at their own pace to best meet their customers’ needs.

This hotel will have the newly released Mitel 5540 IP console, along with 5340 and 5312 IP telephones. Building on a legacy of success at the desktop Mitel phones combine the ergonomics, feature-richness, and voice quality users expect. MTS will provide a cordless phone for complete mobility throughout the property. The voicemail will provided via the embedded Mitel controller capable of auto attendant and messaging for hotel staff and guests. This hotel will also be using a Metropolis call accounting which is one of the most widely-used call accounting systems in hospitality today. The guestrooms will have three Telematrix / Scitec phones per room including one in the bathrooms.

MTS is nationally recognized as a Mitel Hospitality Specialist Partner and specializes in voice, data, and video for hotels. Call or e-mail today, 800.327.7890 or info@mts.cc to find out how you can partner with MTS.

Upscale Boutique Hotel Goes All IP

MTS, a Mitel Hospitality Specialist partner signed a new boutique hotel near Kansas City. This hotel will have a fully converged voice and data network with IP guestroom telephones.

This new hotel will open with a Mitel 3300 MXe PBX, Mitel 5500 IP console with their option for a 5340 console when available, 5340, 5324, & 5312 phones for administrative staff. The Mitel 3300 embedded voicemail will provide their voice messaging needs. Their calls will be posted to the property management system via a Metropolis Call Accounting System. Two voice PRI’s from AT&T will provide the dial tone to the property. They will also have condos which will be setup via a separate billing table for long term residents.

Telematrix 3302IP-MWD5 telephones will go in every room along with 3300TRM IP phones for common areas. This hotel will serve as the central answer point for two hotels all managed through a Mitel 6100 contact center management software (prairieFyre) for inbound calls and reservations.

Contact MTS Today if you are looking for similar solutions for your hotel, 800.327.7890!