Embassy Suites Texas Signs with MTS

MTS just signed the newest addition to the Hilton family, a new Embassy Suites in Texas. We will be providing a Mitel 3300 MXE controller with an embedded voicemail system, along with Mitel 5540, 5340, 5324 and 5312 phones for the administrative staff and two Telematrix 3100 series speakerphones for each guest room. The addition of a Metropolis Profit Watch 500, which integrates to the PBX and PMS systems, which will provide detailed call reporting and billing will further enhance revenue generation through accurate guest billing. Our project planning experience will provide this new Embassy Suites the confidence that all their communication needs are fulfilled today and for years to come. We welcome them to our MTS family and look forward to a long-lasting partnership.

A New Server goes in at a Residence Inn in Florida.

After recent challenges with their previous gateway, their guest internet gateway failed. MTS helped get this Residence Inn up and running with a temporary solution to maintain their guest satisfaction and installed a HP ProCurve MSM760 Access Controller. The Residence Inn was very pleased with their temporary fix and their solution. This controller now provides their guests with a high performance networking solution that fits all their needs. MTS was there for the Residence Inn when they needed a solution fast and we will be there for you when service counts. Visit us on the web today at www.mts.cc to see all of our communication solutions.

Two New Hilton Hotels in Maryland for Single Source

When you purchase communications equipment, it is important to consider all costs to operate your system, not just the purchase price. These costs include insurance, training, moves, changes, add-ons, maintenance, and software upgrades. A new Homewood Suites and Hilton Garden in Maryland made the decision to outsource their communications to MTS. They can both be sure their telecommunication needs will be met today and in the future. Their Single Source agreement includes full service, parts and labor for the full term of the agreement. With the MTS Single Source Solution Contract, they know exactly what service will cost. Single Source is the perfect way to upgrade your communications at a low monthly cost. Call MTS today to find out more about our Single Source Solution and how it will work for you. 1.800.327.7890.

MTS Helps a Hilton Garden Communicate with their Guests

MTS is pleased to announce another Portal Customer! A Hilton Garden Inn on the East Coast will have the unique opportunity to connect with their guests like never before. The MTS Portal is the first page guests see as they log onto the internet in their hotel. This custom page can be updated daily with items such as daily specials in the restaurant, drink specials in the bar, local events, weather, and even a video welcome from the general manager, all with the ease of a word document. This exclusive opportunity drives more revenue to hotel amenities as well as allowing each guest to plan activities, create a unique stay like never before and get the personal attention your guests deserve. Call MTS today to find out how the portal can work for you. We are looking forward to speaking with you! 1.800.327.7890.

A Comfort Inn Upgrades their Guest Internet Gateway

When you have issues with your guest internet, you need quality service you can depend on to fix your issues with minimum disruption to your guests. With MTS, a Comfort Inn in Missouri has just that. When their internet was down, MTS was there to get their system up and running without hassle and minimal downtime to their guests. It is imperative that you have a dependable communications provider in times of need and MTS will be there for you when service counts. We were able to upgrade a server for this hotel and provide them with exactly what they needed, when they needed it. Don’t wait until your guest internet is down, call MTS today to find out what your options are for your property’s needs. Call us at 1.800.327.7890 or visit us on the web at www.mts.cc.

Hotel Sales Staff to work from Anywhere.

In today‘s work atmosphere, every communication problem has a solution. At an upscale hotel in Missouri, the communication issue included needing more admin room and they just didn’t have any of the much needed space to accommodate their sales staff. The owner of this hotel had other buildings that he owned near the hotel, but didn’t know how to accomplish this without affecting the efficiency of the sales staff. The owner knew they could depend on MTS to help solve their problem. As our team investigated the situation, we found there wasn’t any cabling run between the hotel and the owners other buildings, and it just wasn’t cost efficient to do so. Instead of running expensive cable, MTS installed a teleworker server at one of the additional buildings which allowed remote employees to have full functionality, just as they would if they were sitting in the office at the main hotel, without the expense of the cable. With this cost efficient solution, both the sales staff and the owner’s issues were solved and both of them were very satisfied.

Staybridge Suites Upgrades to Metropolis Call Accounting

After having multiple problems with their call accounting, a Midwest Staybridge Suites called MTS to assist them in solving their issues. MTS replaced their old accounting system with a Metropolis Profit Watch. Metropolis is the most widely used call accounting systems in hotels and it enables them to generate addition revenue through accurate guest billing. The Profit Watch is user friendly and interfaces with virtually all PBX and PMS systems. With a full year of emergency telephone support, area code updates and periodic software upgrades, this Staybridge will have peace of mind that they are well taken care of and so are their guests. For more information on how MTS can help you with your call accounting system, please call us at 1.800.327.7890 or visit us on the web at www.mts.cc.