Upscale Boutique Hotel Goes All IP

MTS, a Mitel Hospitality Specialist partner signed a new boutique hotel near Kansas City. This hotel will have a fully converged voice and data network with IP guestroom telephones.

This new hotel will open with a Mitel 3300 MXe PBX, Mitel 5500 IP console with their option for a 5340 console when available, 5340, 5324, & 5312 phones for administrative staff. The Mitel 3300 embedded voicemail will provide their voice messaging needs. Their calls will be posted to the property management system via a Metropolis Call Accounting System. Two voice PRI’s from AT&T will provide the dial tone to the property. They will also have condos which will be setup via a separate billing table for long term residents.

Telematrix 3302IP-MWD5 telephones will go in every room along with 3300TRM IP phones for common areas. This hotel will serve as the central answer point for two hotels all managed through a Mitel 6100 contact center management software (prairieFyre) for inbound calls and reservations.

Contact MTS Today if you are looking for similar solutions for your hotel, 800.327.7890!

Where you are should not dictate how you work

Series X unleashes Mitel® Communications Director call control software to turn what may be your company’s biggest IT expense into your biggest asset. This powerful software, with the embedded Mitel Dynamic Extension solution, runs on Mitel 3300 Communications Platform (ICP) and works with any mobile or fixed device, over any network, with any carrier.

Mitel’s Dynamic Extension lets an employee select up to eight devices, so calls to their business number can ring on a mobile phone, home phone, remote office, or on any other device they choose. Plus, one central voicemail box stores all messages for their devices – eliminating the expense and the hassle of multiple voicemail services.

Presence and consistency from anywhere

Regardless of which device they use to answer or make a call, the employee’s office telephone number is displayed as the Caller Line ID at the other end, and their presence information is updated on the business network. This makes it much easier to access the expertise of the company, no matter where the employees are, leading to better customer service and faster problem resolution.

For more information contact MTS today. 800.327.7890!

Mitel Releases a New IP Console

Mitel is pleased to introduce thenewest addition to the IP desktop portfolio - the 5540 IP Console for the Mitel 200 IP Communications Platform!

Key features of the 5540 IP Console include:

- Four-line x 80-character white backlit multi-positional graphics display

- 14 fixed function keys for one-touch access to standard attendant call processing activities

- 10 context-sensitive sofkeys

- Support for up to two IP PKM 48 units

- PoE support – 5540 IP Console will also provide PoE powering for the attached PKMs

- Support for third party Cordless Headset for true mobility for the attendant

- Hundreds of basic, advanced and special Hospitality attendant features!

5540 IP Console is supported on the 200 ICP, Release 5.0.

General Availability (GA) of the 5540 IP Console is June 6, 2009

Note: The 5540 is schedule to be released on the 3300 in the 4^th quarter of 2009.

MTS is proud to be a Mitel Hospitality Specialist and serve as a Single Source Responsibility for voice, data, security and help desk for hotels nationwide. For more information, e-mail MTS today at info@mts.cc.

Mitel Releases the Mitel 200 ICP AX Controller

Mitel is pleased to announce the availability of the AX Controller for the SX-200 IP Communications Platform (ICP).

The AX Controller provides a hybrid system which can support a high density analog solution as well as supporting IP phones. This makes it an ideal workhorse for the hospitality market where the SX-200 ICP has significant success.

We, as a Mitel Hospitality Specialist, are pleased to assist those interested in learning more about the new controller. E-mail us today at info@mts.cc