Why the ANTlabs InnGate 3 is right for your hotel.

ANTlabs InnGate M100, M200 & M300

The InnGate 3 series gateways were designed specifically for the needs of Visitor Based Networks(VBN), which is exactly what a hotel network is.  Guests want to be able to sit down, fire up their laptop or mobile device and connect to the internet without any complications. The InnGate 3 provides simple, yet secure internet access to end users. It has Anti-DoS and Spam protection built in, with features like session rate limiting, ARP storm protection, IP conflict protection and DNS flood protection.

With the increase of internet crimes, such as illegally downloading movies, hotels will be required to keep records of internet traffic data. The InnGate 3 has a Lawful Intercept Module to take care of just that. Read more about the Lawful Intercept Module here.

ANTlabs InnGate E500, E750 & E1000

 The hardware of the InnGate 3 series gateways is far superior to that of any competitor.  This means they are more reliable and have a longer lifespan.  By default all InnGate 3 gateways have Gigabit Ethernet ports to maximize available bandwidth.  Unlike a Nomadix, the InnGate 3 does not require yearly support fees in order for it to continue to function.  Read all about the InnGate 3 Key Features here.




Visit www.mts.cc today learn more about the ANTlabs InnGate 3 Gateway as well as see a live online demo.  MTS is an official ANTlabs distributor.  MTS has taken the distribution role a few steps further by adding services and options that no other ANTlabs distributor has.  Call or email us today, 800-327-7890 | info@mts.cc.

MTS Inc.
"When Service Counts!"

Hotel HSIA Support & Hotel Guest Support

Looking for an experienced support team for your hotel?  Unhappy with your current support? 

Now is the time to move to the MTS Help Desk!

Positive Guest Experience

Your guests deserve the BEST internet support while enjoying their stay at your property. While most hospitality services offer a plug and play system, some guests will still require assistance in connecting. If a guest is having issues connecting to the internet, they can call our toll free 800 number anytime, day or night to receive a qualified, friendly helpdesk representative to help them resolve their issues and make sure they are connected to the internet. A variety of different settings and user errors can prevent a guest from having a positive internet experience at your property and by offering them a fast and friendly Internet Help Desk Support Team your hotel guests will become "happy customers". MTS is committed to providing reliable 24-hour internet support to keep your guests happy, improve your guest scores and maintain loyal customers who will return again and again.

About MTS Help Desk Support
• U.S. based call center, ready to resolve any issue 24 / 7 / 365.
• Proven track record of improving guest scores.
• With our average time to answer under 90 seconds, callers do not sit on hold.
• Fully web based customer portal to view helpdesk stats.
• Comprehensive reporting tools including: Call Reasons & Problem trend reports.
• A 3 tier support system offering the highest level of customer service

Here are some of the brands we have experience supporting

Contact MTS today to learn more and sign up!

Hospitality Lawful Intercept - ANTlabs InnGate 3

Lawful Interception 

Faced with heightened use of the internet in organized crimes such as data theft, pedophilia and in particular terrorism, governments around the world have introduced “Lawful Intercept” directives which require providers of Internet services to keep records of all the communications that take place over their Internet service and attempt to identify and record the user. The required information must be collected, stored for a specified period of time and made available to authorities at any time.

What this means is that as a hospitality service provider providing Internet access for your guests, you need to be responsible for knowing who accesses the internet or emails via your server and requires you to store information on user IDs, IP addresses and the date and time of communication.

InnGate 3 Supports Lawful Intercept InnGate 3 supports lawful intercept out-of-the-box by providing a Syslog readable trace of information such as:

1) Source IP address – This is the IP address of the user. We store both the internal and external addresses.

2) Destination IP address – This is the IP address of the site that the user is connecting to.

3) Connection type – This shows whether it is a HTTP connection or TCP/UDP connection.

4) Connection time – This is the time at which the connection is made.

5) MAC address – The MAC address of the user’s device.

6) User ID – Depending on the authentication type, this can be the Radius User ID, the PMS room number or credit card transaction ID.

With such detailed information, lawful intercept requirements are met, allowing authorities to  identify the user if the need arises.

Source: ANTlabs Lawful Intercept White paper

Click here to visit our website to learn more about the ANTlabs InnGate 3 Lawful Intercept.



MTS INC.  |  800-327-7890  |  www.mts.cc